Disclaimer and Privacy Statement


This website is provided by Torbay Citizens Advice (previously Torbay Citizens Advice Bureau) which makes every effort to ensure the accuracy of the information provided. Although provided in good faith, its accuracy is not guaranteed.
The information on this website gives general information only as at its stated date or, if none, the date of first publication. No warranty or representation is given that such website content is free from inaccuracies or omissions, or that it is up to date.
This website contains links to other websites and to website content on such other websites. These links are provided for convenience only, and do not imply affiliation with or endorsement by Torbay Citizens Advice. We do not monitor or maintain these linked websites. Torbay Citizens Advice is not responsible for the operation of, or for website content on, any such other website, or for the operation of, or for website content on, any site through which you may have gained access to our site. Please read all copyright and legal notices on each linked website before downloading or printing items to ensure that you are permitted to do so under the third party site’s copyright notices, legal notices or terms of use.
Therefore, Torbay Citizens Advice assumes no responsibility for any loss or damage in respect of this website or any such other website and so disclaims all liability accordingly. Furthermore, Torbay Citizens Advice assumes no responsibility for any loss or damage that may be caused to any equipment or software owing to any viruses, defects or malfunctions in connection with accessing or using this website or the website content.
If you use standard e-mail for communication with Torbay Citizens Advice, we cannot guarantee that such communications will remain confidential whilst in transit.

Privacy Statement

This site does not automatically capture or store personal information. The Internet Service provider may log the user’s IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics. We do not use cookies for collecting user information from the site. Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 2018.


Content on this website is copyright © of Torbay Citizens Advice Bureau Service unless otherwise stated. All material on the website is for personal, non-commercial use, private research, study or in-house use only. No part of the site may be adapted or copied without the written permission of Torbay Citizens Advice.

Summary of Terms


Software used to locate and display Web pages. The Torbay Citizens Advice site will accept requests from all browsers.

Web Server

Software running on the remote computer hosting the website, which delivers (serves up) web pages to your computer (the web client).