New Year, New Opportunity!
If you’ve ever wondered what it takes to be a volunteer with Citizen’s Advice Torbay, come to our Volunteer Taster Afternoon on Tuesday, 8th January, at 2pm.
You’ll be able to meet some of our wonderful volunteers, and hear from them what it’s like helping your local community. We need more receptionists, telephone assessors, face to face advisers, debt advisers, and administration workers, and we will be running training courses starting later in January. So if you have two mornings or afternoons, or a whole day per week, then we’d love to hear from you!
For Dan, pictured below, the journey to volunteering has been long. “I have been job hunting through the Jobcentre for the past four years, looking for work experience to help with my job prospects. What with being registered blind, lacking work experience and confidence, and even feeling like the world was against me; my life has really turned around since I contacted Citizens Advice Torbay last summer. I’ve now completed training, and am shadowing a fellow telephone assessor, until I feel confident to take the plunge to take my first call. The training was excellent, and they’ve been amazing in making adaptations for me. They’re a friendly and approachable bunch, and not for one moment do I feel out of place, or get treated differently. Making this huge decision to become a volunteer was one of the best choices I’ve made. I highly recommend volunteering with Torbay Citizens Advice, whatever your situation. I’m looking forward to the journey, which is only beginning for me”.
· Jean works part-time, but still finds time to volunteer as a telephone assessor two mornings per week, having recently completed training as a telephone assessor. “I love volunteering at Citizens Advice Torbay. In fact, I wish I didn’t have to work, so I could spend more time here”.
· Clare trained with Jean, and has also started as a telephone assessor two mornings per week, having recently completed training. She says of the training that it was “educational without being frightening, inclusive without being nerve-wracking, and altogether I found it a very enjoyable time, learning new skills amongst very friendly faces”.
· Samantha joined us five months ago and is volunteering as a Receptionist two mornings each week. Samantha’s is one of the friendly faces that greets people coming in to the drop-in service, and she says she is enjoying “working with a great team of volunteers. I have gained confidence, I get to meet lots of different people, and I enjoy contributing to the valuable service that Citizens Advice Torbay has to offer”.
· “It’s a fantastic experience on many levels”, says Dick, one of our face to face advisers, who started volunteering nine years ago when he retired, in a bid to keep mentally active. “It’s rewarding to help people get to a better place, and it’s great to meet, and work with, other volunteers”.
· Terence has been volunteering for the past eleven years, and says he gets a lot of personal satisfaction from being able to help people who genuinely need help.
· “Dealing with clients and being able to help with their problems is a privilege”, says Colin, who began volunteering earlier this year, after spending many years as a full-time carer, adding that it’s given him a new purpose in life.
· Katie trained as a telephone assessor ten months ago in order to help rebuild her confidence after years away from the workplace. She chose Citizens Advice Torbay because she wanted to give something back and help others. “I never knew I could actually help so much, it’s so rewarding”, says Katie, who quickly made herself an invaluable member of the team.
So, if you’re thinking about a fresh start for the New Year, why not come along to our Volunteer Taster Afternoon on Tuesday, 8th January at 2pm at our Paignton Office. This could be the opportunity you’ve been waiting for!
You can find more information on our website www.citizensadvicetorbay.org.uk or email firstname.lastname@example.org